Tipping before service is provided – another angle on the tipping debate

Living in Washington, DC we have access to a lot of delivery services – you name it Instacart, DoorDash, PostMates – plus the big ride sharing services. They are the lifeblood of the busy urban professional. Since I use these services often, I have my own expectations of when I thinkĀ tipping for great service is […]

customer service

Like to rideshare? Try pooling to save even more money

By now, unless you have been living in a cave for a few years you have heard about rideshare services such as Lyft and Uber, and maybe even newcomer, Via (which is built around commuting). Like many, I have used the biggies for a few years now and generally really enjoy their services. But, as […]

Where online customer service has its shortcomings

Hello readers, My apologies for the long pause (writer’s block!). But, I am back again with a few new thoughts on customer service and how it is still a best practice to speak with humans over the phone when you need help for an issue. Here’s my story. Some months ago, I was in the […]

There’s still time to save on flowers for Valentine’s Day

Valentine’s Day is right around the corner. Flowers are typically a very popular gift to give, and especially this time of year, can be a little extra expensive. But, you can still save money with a few tips here that we’ll discuss. Above all, buying flowers at the grocery store for Valentine’s Day is probably […]

PayPal

Success with PayPal’s free return shipping program

Recently, I wrote about how PayPal has a relatively program that reimburses you for certain retailers that charge for return shipping costs. I am pleased to announce that the first time using this program was a great success. This morning, after a bit more than a week or so of waiting, I received a notification […]