Coupon game changer – CVS goes digital

As a fan of coupons, it’s great to see their continuing digitization for both online and brick and mortar stores. Recently, I noticed that CVS has started to go even more digital than before with their coupon offerings. Up until recently, one could both print out or “send to card” ExtraBuck savings deals but now […]




How to save money while moving

Moving is never easy, no matter how close. The packing, the wrapping, the planning, and of course the actual moving part. If you are lucky enough that you don’t need to hire movers, that’s great, but it still means you probably have to bribe a friend with pizza and beer to do the job. Regardless […]




Tipping before service is provided – another angle on the tipping debate

Living in Washington, DC we have access to a lot of delivery services – you name it Instacart, DoorDash, PostMates – plus the big ride sharing services. They are the lifeblood of the busy urban professional. Since I use these services often, I have my own expectations of when I thinkĀ tipping for great service is […]




customer service

Like to rideshare? Try pooling to save even more money

By now, unless you have been living in a cave for a few years you have heard about rideshare services such as Lyft and Uber, and maybe even newcomer, Via (which is built around commuting). Like many, I have used the biggies for a few years now and generally really enjoy their services. But, as […]




Where online customer service has its shortcomings

Hello readers, My apologies for the long pause (writer’s block!). But, I am back again with a few new thoughts on customer service and how it is still a best practice to speak with humans over the phone when you need help for an issue. Here’s my story. Some months ago, I was in the […]